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Acturis + SmartBroker Integration

*Internal use only*

Accordion2

FAQ's

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Feel free to ask us questions at hello@client-first.com

Is the license annual?

Yes, all FullCircl licenses are a minimum of 12 months with volume-based and multi-year discounts applicable

What happens if the number of users on Acturis goes up over the course of the year from when I signed the agreement with FullCircl?

Additional commercial agreements will need to be in place with Client to extend integration access to new users. Acturis to alert FullCircl when applicable if Client hasn’t come directly to FullCircl

How do FullCircl charge for Peps/Sanctions/Adverse media checks?

Aspart of the commercial proposal, there will be a Screening Quota line item, which covers the cost incurred to CA for PEP’s/AML checks. Pricing for CA starts at 40p/check but reduces based on volume – a margin will need to be applied to this when putting in front of Client

Where do Screenings get logged in Acturis? e.g.old history 

Acturis only records that a screening has been requested (visible on the External Records screen). A user can request the current status of a screening and see a summary of screening flags but that detail is only stored in FullCircl.

How will the bulk watchlist uploader work? FC or Acturis

Currently clunky, work ongoing by Acturis to resolve, Chloe and Stuart reviewing templates 

What is the process for user changes?

To be confirmed, the current preferred process is Client tells FullCircl and we email Acturis support, though concern is they can take up to a week. 

Tracking vs Engagement signals, which functionality will be used in Acturis?

Tracking

TrackingEmails - Will they be turned off if getting them through Acturis?

Yes – Tracking flags will be pumped to Acturis in bulk, and they will distribute/assign them as they see fit. News insight email alerts will be sent directly to Primary users with SmartBroker access

Who already uses this?

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What is the process for user changes?

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Who should I contact

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Orgchart?

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I’m creating a deck for a proposal, where can I go for brand assets?

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Features 2

FullCircl SmartBrokerTM + Acturis

A connected solution for brokers, insurers and MGAs providing meaningful opportunities to drive growth​

Acturis and FullCircl are working together to provide users with rich ​contextualised and connected company information.


Customer lifecycle management

Identify and win new customers

Using SmartBroker, build a list of companies that match your key prospecting criteria before uploading to your Acturis platform using the Automation​module.​

Customer engagement metrics

Get company news and insights as ​it happens

Understand the full story behind every​business with daily updates centred​around your interests, allowing you to​identify business opportunities and​assess risk accordingly.​

FullCircl customer promise

Populate Fields and Forms in​ Acturis

Save hours of re-keying by automating customer data collection from validated and verified sources like mainstream CRA’s, Companies House and the HMRC.​

FullCircl customer promise

Run screening and onboarding​ checks

Automate processes to streamline your pre-qualification screening and onboarding journey for customers.​ Free up the time you need to accelerate growth and reduce​customer acquisition costs.

FullCircl customer promise

Track company events​

Monitor a company’s progress and​proactively track changes that might​impact the associated risk and opportunities in real time throughout​the customer lifecycle based on your​predefined rules.​

Download PDF

Client-facing overview

Pricing for SmartBroker + Acturis​

Please contact acturis@fullcircl.com should you have any questions on features or pricing.

Primary User

New Business Revenue Producer

Existing SmartBroker license required​

FEE

Additional £225 in addition to existing SmartBroker license fee to access full suite of FullCircl add-ons inside Acturis​

Activation fee per ​Acturis instance based on number of seats

Secondary User

Account Handlers and Middle Office Professionals



FEE
£300 fee to leverage FullCircl company enrichment data within Acturis

​Activation fee per ​Acturis instance based on number of seats​
No FullCircl SmartBroker license required​

Our services

Integration features

Add Contact

External Search Button

  • The Add Company screen will be updated to include a new External Search button

Note: All changes subject to the functionality being enabled for a particular organisation

Add Contact

External Search Pop-Up

  • Pop-up when pressing External Search

  • Options to Search on Company Name, Company Registration No. or External ID

  • User to select correct result from the list

Add Contact

External Contact Details
Pop-Up

  • Once a selection is made the External Contact Details pop-up is launched

  • This shows all of the Acturis system fields populated with data from FullCircl

  • A Search button allows selection of a “Primary Contact Person”

Add Contact

External Contact People Selection

  • External Contact People retrieved from FullCircl

  • User can select one to be Primary

  • Option to import more at a later stage if required

Track Contact

Tracking Notification

  • Once details are finalised and the newCompany record is saved in Acturis the user is prompted for Tracking

  • Tracked Contacts will be tracked by FullCircl, notifications being picked up by Acturis and placed in the diary against that Contact

  • Acturis will store a list of Event Types, clients will be able to set up and manage automatic workflows based on the Event Type they are notified of

External Records

External Records Screen

This new screen (displayed within the Contact record) shows that a link to FullCircl exists

This screen supports:

  • Completing a new Company Search (for Contacts already stored but not yet enriched)

  • Repeating the Company Search in order to update fields with the latest data

  • Tracking and Un-Tracking the Company

  • Starting a Screening or viewing status of a Screening

  • Enable or Disable News Feed

External Records

Update Contact

  • When updating a Company with enriched data a comparison screen will be displayed

  • This screen allows the user to choose tooverwrite existing data as required

  • An equivalent screen will be available when updating individual people via the Director search

Add People

People & Locations Pop-Up

The existing People & Locations screen will be updated to include the option to “Add from External Source” provided that a FullCircl link is already in place

  • Completing a new Company Search (for Contacts already stored but not yet enriched)

  • Repeating the Company Search in order to update fields with the latest data

  • Tracking and Un-Tracking the Company

  • Starting a Screening or viewing status of a Screening

  • Enable or Disable News Feed

External Records

External Contact People
Pop-Up

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  • Pressing Add from External Source launches the External Contact People Search pop-up

  • Search on External Data Provider

  • Results grid matches the one shown when adding a Contact except with an “Existing Contact” column, identifying those already held in the system

  • Users can choose to import further people or Update those which are already held

Run Screening

Run Screening Notification

  • Starting a screening process from the External Records Screen will send the request to FullCircl

  • Acturis will note when a screening is currently active

  • A user can “View Screening” to see a summary of flags (screen design in progress)

News Feed

Contact News Tool

  • A new tool will be added to the right-hand pane of the Acturis application

  • Assuming the News Feed is enabled (in the External Records Screen) then this will display collapsed with a count of news articles shown

  • Open will launch the relevant article in a web browser

Pre-population List

A list of fields pre-populated by SmartBroker

Company Level

  • Company Name

  • Company Type

  • Location Details (Country, Location Type, Address
    Lines 1-5, City, County, Postcode)

  • Company Reg No

  • Year Established

  • No. of Employees

  • Turnover

  • Business Description

  • Market Classification (SIC Code)

  • Website

Person Level

  • Title

  • First Name

  • Initials

  • Surname

  • Date of Birth

  • Nationality

  • Contact Person Type – As his is a broker maintained
    list of values. Acturis are adding some config / logic to
    default this value if the person is flagged as a director

  • Position

  • Work No

  • Email

  • TPS Checked

  • TPS Registered

Pricing 2

Primary vs Secondary User Features

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Features

Primary

Secondary

Upload Watchlist from SmartBroker

Add company information

Add Director / Shareholder

Track company for changes

Screen for Peps & Sanctions *optional cost

Screen for Adverse media

Screen for Engagement Signals

Review screening flags for more detail

Review company news

Prospector List Building

Bespoke News Filtering

Sector / Market news

Pricing 2

Primary vs Secondary User Features

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Features

Acturis User – FullCircl Primary / Secondary Users

Acturis User – FullCircl Disabled

Add Contact to Acturis

Add Contact to Acturis with FullCircl Lookup

View and Maintain Contact records in Acturis

Add Directors to Acturis Contact

Add Directors to Acturis Contact with FullCircl Lookup

View and Maintain Directors (of a Contact) in Acturis

View Company News Panel

View External Records Screen

Enrich existing Contact with FullCircl Lookup

Enrich existing Directors with FullCircl Lookup

Track and Untrack a Contact

View Tracking Notifications in Acturis

Run Screening

View Screening Flags

Access FullCircl to Complete Screening

With SmartBroker login

Access FullCircl to Download Screening PDF

With SmartBroker login

Bespoke News Filtering

With SmartBroker login

Prospect List Building

With SmartBroker login

Sector/Market News Intelligence

With SmartBroker login

Bulk upload your watchlists

With SmartBroker login

BIBA Facility: 
Members Offer

25% discount off list price

Attractive multi-seat bundles

Dedicated account team

CPD accredited broker specific training

Super Fast

  • Full access to the FullCircl Academy
  • Self-learning on the FullCircl Platform
  • Help working with Small businesses​
  • Support with understanding financial accounts​
  • Guidance on identifying potential underinsurance within your portfolio
Features 1 (3-column)

Discover the benefits of SmartBroker

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Client acquisition at scale

Get a complete view of the markets that matter to you, segmented by the attributes of your most profitable clients.

Data-driven insights to tailor outreach

Receive insights about key changes to your prospects and clients, allowing you to provide relevant support and guidance, and be a trusted advisor to your clients.

Prepare better underwriting submissions

Use data-driven customer intelligence to eliminate knowledge gaps, ensuring comprehensive, full, and detailed submissions every time.

Increase client retention

Don’t get blindsided by significant changes to your client’s business and risk portfolio at renewal. Be alerted to changes to help mitigate risks sooner and increase client profitability.

Marsh insurance broker and risk advisor logo

“FullCircl is helping Marsh Commercial achieve its vision by using technology to become a customer-centric organisation capable of delivering real competitive advantage.”

Anthony Gruppo
Marsh Commercial CEO

“FullCircl is different, it doesn’t just present you with static data, it gives you the ‘why’ factor – a legitimate reason to get in touch and build credibility.”

Amanda Duffield
Sales Director & Client Management, WTW