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How W2 by FullCircl helped PayQuicker eliminate manual KYC processes and boost competitive advantage

"From the initial demo to implementation, W2 has been there to provide the support and guidance to fulfil our needs."

David Jarmusz, Compliance Officer at PayQuicker

The Customer

PayQuicker is a global payments platform revolutionising mass cross-border payments.

The Solution

W2 by FullCircl's eKYC, KYB, and document verification solutions ensure a frictionless and compliant onboarding process and superior customer onboarding experience.

The Challenge

To eliminate manual KYC processes and deliver an automated onboarding journey.

The Benefits

Fully automated onboarding journeys. Time savings. Ability to stay ahead of the ever-changing regulatory landscape. Best-practice approach. Enhanced customer experience.

Customer Onboarding
June 2024

WHO ARE PAYQUICKER

PayQuicker was launched in 2007 to solve the multitude of issues clients and payees were facing with existing e-wallet payout solutions. Its secure platform has revolutionised the mass payment sector. Today it partners with best-in-class global banks, processors, and card networks to provide intelligent solutions that allow businesses to make instant and secure mass payouts in local currencies to payees around the globe.

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The PayQuicker Story

PayQuicker was experiencing several customer experience pain points as a result of its heavy reliance on manual KYC and identity verification processes.

“We were experiencing a number of pain points before partnering with W2,” said David Jarmusz, Compliance Officer. “We were wasting resources on slow manual KYC and document verification processes. To support our expansion both in the UK and across Europe we needed a solid eKYC solution.”

PayQuicker considered many suppliers, but it was W2 that came most highly recommended by its banking partners.  

PayQuicker is now fully integrated with W2’s eKYC, KYB and document verification solutions through a single API access point. Not only has this eliminated manual processes, saving huge amounts of time and resource, to deliver frictionless onboarding journeys for both banks and payees. But it also ensures PayQuicker has a best practice approach that guarantees it's always one step ahead when it comes to delivering superior customer experiences in the stringent and ever-changing regulatory payments landscape.

“From the initial demo to implementation W2 has been there to provide the support and guidance to fulfil our needs,” concludes David. “Apart from their superior regulatory compliance software, the best part of working with W2 is the relationships we have built with the entire team. They are always engaged and provide us with the latest industry best practices and updates in an ever-changing regulatory landscape. I look forward to working with them in the future.”

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