5%

5% increase in customer retention can boost profits by up to 95%.
(Hubspot)

16x

the cost taken to build a long-term relationship with a new customer vs existing.
(Review42)

67%

of customers agree their standard of a good experience is higher than ever.
(Nextiva)

60-70%

the probability of selling to an existing client, whilst a new prospect is only 5-20%.
(Invesp)

Features 1 (3-column)

Value you can count on

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare.

Enhance customer growth

Daily alerts and contextual news give you the insight to proactively engage with customers with tailored products.

Stay ahead of the competition

Gain a competitive advantage by staying attuned to shifts in customer behaviour and needs to tailor outreach.

Save time researching companies

Get a snapshot of any business, including growth indicators, company size, and financial information, within minutes.

Proactively monitor customers

Receive alerts on any changes in the financial or credit information held on the companies in your watchlist.

“We exist to serve our customers and earn their trust by intuitively understanding their needs and working out solutions to their problems. FullCircl is the engine that drives this vision, providing our RM’s with the data and insight-driven ability to create compelling experiences throughout the customer journey.”

Andy Gray
Managing Director, Corporate & Commercial Coverage
Features

FullCircl customer management capabilities

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare.

Engagement signals

Receive alerts about changes identified to your customers to help foster relationships built on trust.

News

Get access to contextual and actionable news and social insights to maximise every relationship.

CRM integration

Integrate with your CRM solution to augment opportunities with real-time news, and people insights.

Group Structure

View a visual representation of national and international linkages to identify cross-sell opportunities.

Key Features

Prospector
News
Daily email alerts

Group structure
Engagement signals
Ultimate beneficial owner

Take your customer relationships to the next level

Experience FullCircl's capabilities first hand. Sign up for a demo today and see how FullCircl empowers your business to attract ideal customers, streamline onboarding, and foster lasting relationships.

Features 4

Lorem ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare.

Lorem ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare.

Lorem ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare.

Lorem ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare.

Lorem ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare.

Lorem ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare.

Lorem ipsum

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare.
Accordion2

Learn about Customer Retention & Expansion Software

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros.
Feel free to ask us questions at hello@client-first.com

What is customer retention & expansion software?

Customer Retention & Expansion software is designed to help businesses retain and expand their customer base by analysing customer data, predicting churn, and providing actionable insight to improve customer relationships and drive growth.

How can Customer Retention & Expansion software benefit my business?

Retention & expansion software empowers your business to proactively identify at-risk customers, personalise marketing efforts, and create targeted upsell and cross-sell opportunities. It maximises customer lifetime value and minimises churn.

How to measure the success of customer retention & expansion software?

Key metrics for assessing the impact of the software include customer retention rate, upsell/cross-sell conversion rates, customer satisfaction scores, and the increase in customer lifetime value. Monitoring these KPIs helps gauge the impact of the software on your business.

Can customer retention & expansion software integrate with existing CRM systems?

Most software solutions such as the FullCircl Customer Lifecycle Intelligence platform offer integration capabilities with popular CRM systems like Salesforce and Microsoft Dynamics. This enables seamless data flow between your customer data and retention & expansion tools for more effective customer management.

How can customer retention software reduce churn?

Customer retention software plays a pivotal role in diminishing customer churn by leveraging data analytics. It excels in identifying early warning signs of customer dissatisfaction or disengagement. This enables businesses to take proactive measures, ensuring they don't lose valuable customers.

How does customer expansion software work?

Expansion software helps businesses identify upsell and cross-sell opportunities by analysing customer behaviour, preferences, news, engagement signals, group signals and more. The FullCircl platform amalgamates all of this information into an easily digestible report to help businesses boost revenue and gain market share.