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How Roqqett increased customer onboarding transactions by 775%

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The Customer

Roqqett is a mobile payments solution built using open banking technology. As a fast growth FinTech start-up, it makes payments faster, more secure, and unifies all banking accounts into one app.

The Challenge

As a start-up FinTech entering the open banking market, Roqqett needed to achieve high levels of regulatory compliance without impacting the onboarding experience.

The Solution

FullCircl's eKYC, identity verification and AML solutions seamlessly embedded within the Roqqett onboarding journey.

The Benefits

775% increase in onboarding transactions through a single point of access. Slick onboarding experience to keep customers happy whilst achieving regulatory adherence.

"Through our partnership with W2 (by FullCircl), we've built a scalable self-service onboarding solution. The broad access to data empowers instant approval of applicants and delivers the high level of regulatory oversight needed to support entry into new markets".

Darren Upson
VP Small Business
Industry Challenge

Doing more with less to achieve growth goals

As the FinTech industry growth continues to ramp up, the industry is becoming more saturated and competitive. FinTech's need to find methods of achieving their growth goals without breaking the bank or making processes too complicated. Customer Lifecycle Intelligence from FullCircl is designed to support FinTech's as they look to identify & acquire the right customers, verify & onboard seamlessly, and retain & grow their client base.

How FullCircl Helps 

Automated customer onboarding

Enables frictionless customer onboarding with fully automated KYC, AML & anti-fraud, KYB, and document verification in 160+ countries. Reduce customer drop-offs by offering an efficient and compliant onboarding journey whilst detecting fraud and money laundering without impacting the speed of account opening.

Pre-qualification screening

By screening against risk policies at the start of the customer journey, relationship managers can address concerns likely to be flagged during onboarding. This saves time and cost and improves the customer experience by setting expectations early.

Advanced company prospecting

View company information on over 5 million companies in the UK, and over 365 million worldwide. Use our single platform to access data on financials, shareholders, group structure, UBOs, credit and risk, and much more.

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How smarter customer onboarding creates lasting value for banks

Access a comprehensive guide that seeks to dissect the contemporary challenges faces by both banks, FinTech's, and their discerning clientele during the onboarding process and beyond.

Our services

Product insights

300m

Onboarding & monitoring transactions per month

99.9%

Uptime

480

Services, 21 suppliers, 1 point of access

17,000

Professionals we serve everyday

200,000+

Client customers onboarded annually

Why FullCircl

At FullCircl, we understand the challenges FinTech's are experiencing around regulation, customer acquisition, and retention. That's why we enable your business to move fast. Really fast. Whether it's automated data collection, confidently targeting the right customers, conducting critical checks to ensure compliance, or growing advocacy through frictionless onboarding and support, we give you everything you need to succeed. The best part? We offer all of this through a single Customer Lifecycle Intelligence platform.

See FullCircl in action

Experience FullCircl's capabilities first hand. Sign up for a demo today and see how FullCircl empowers your business to attract ideal customers, streamline onboarding, and foster lasting relationships.